Mg. Martinez-Araneda, Claudia

In recent years, the use of social networks has increased exponentially, which has led to a significant increase in cyberbullying. Currently, in the field of Computer Science, research has been made on how to detect aggressiveness in texts, which is a prelude to detecting cyberbullying. In this field, the main work has been done for English language texts, mainly using Machine Learning (ML) approaches, Lexicon approaches to a lesser extent, and very few works using hybrid approaches. In these, Lexicons and Machine Learning algorithms are used, such as counting the number of bad words in a sentence using a Lexicon of bad words, which serves as an input feature for classification algorithms. This research aims at contributing towards detecting aggressiveness in Spanish language texts by creating different models that combine the Lexicons and ML approach. Twenty-two models that combine techniques and algorithms from both approaches are proposed, and for their application, certain hyperparameters are adjusted in the training datasets of the corpora, to obtain the best results in the test datasets. Three Spanish language corpora are used in the evaluation: Chilean, Mexican, and Chilean-Mexican corpora. The results indicate that hybrid models obtain the best results in the 3 corpora, over implemented models that do not use Lexicons. This shows that by mixing approaches, aggressiveness detection improves. Finally, a web application is developed that gives applicability to each model by classifying tweets, allowing evaluating the performance of models with external corpus and receiving feedback on the prediction of each one for future research. In addition, an API is available that can be integrated into technological tools for parental control, online plugins for writing analysis in social networks, and educational tools, among others.

Over the last ten years, social media has become a crucial data source for businesses and researchers, providing a space where people can express their opinions and emotions. To analyze this data and classify emotions and their polarity in texts, natural language processing (NLP) techniques such as emotion analysis (EA) and sentiment analysis (SA) are employed. However, the effectiveness of these tasks using machine learning (ML) and deep learning (DL) methods depends on large labeled datasets, which are scarce in languages like Spanish. To address this challenge, researchers use data augmentation (DA) techniques to artificially expand small datasets. This study aims to investigate whether DA techniques can improve classification results using ML and DL algorithms for sentiment and emotion analysis of Spanish texts. Various text manipulation techniques were applied, including transformations, paraphrasing (back-translation), and text generation using generative adversarial networks, to small datasets such as song lyrics, social media comments, headlines from national newspapers in Chile, and survey responses from higher education students. The findings show that the Convolutional Neural Network (CNN) classifier achieved the most significant improvement, with an 18% increase using the Generative Adversarial Networks for Sentiment Text (SentiGan) on the Aggressiveness (Seriousness) dataset. Additionally, the same classifier model showed an 11% improvement using the Easy Data Augmentation (EDA) on the Gender-Based Violence dataset. The performance of the Bidirectional Encoder Representations from Transformers (BETO) also improved by 10% on the back-translation augmented version of the October 18 dataset, and by 4% on the EDA augmented version of the Teaching survey dataset. These results suggest that data augmentation techniques enhance performance by transforming text and adapting it to the specific characteristics of the dataset. Through experimentation with various augmentation techniques, this research provides valuable insights into the analysis of subjectivity in Spanish texts and offers guidance for selecting algorithms and techniques based on dataset features.