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Investigating inclusive leadership and pro-social rule breaking in hospitality industry: Important role of psychological safety and leadership identification
Rahman Khattak, Sajid
Zada, Muhammad
Nouman, Muhammad
Ur Rahman, Shams
Fayaz, Muhammad
Ullah, Rezwan
Vega Muñoz, Alejandro
Contreras Barraza, Nicolás
International Journal of Environmental Research and Public Health
2022
This study aims to empirically examine the mediating effects of psychological safety and leadership identification on the relationship between inclusive leadership and pro-social rule breaking among hospitality employees. This study analyzes the survey data collected in three waves from 589 employees working in different hotels and restaurants operating in the Northern areas of Khyber Pakhtunkhwa, Pakistan. The scale validity, composite reliability, and hypotheses were assessed through PLS-SEM. The study found that inclusive leadership significantly impacts employees’ pro-social rule-breaking. The study also found that leadership identification and psychological safety partially mediate the relationship between inclusive leadership and pro-social rule-breaking. Hospitality leaders can practice inclusive leadership characteristics because it may significantly enhance employee engagement in pro-social rule-breaking. Through their inclusive features, hospi- tality leaders can improve employees’ psychological safety and leadership identification, enhancing frontline employees’ pro-social rule-breaking.
Inclusive leadership
Leadership identification
Sychological safety
Pro-social rule breaking
Hospitality industry
Ciencias de la salud
Ciencias de la tierra y medioambientales