Dra. Gaviria-Marin, María

The purpose of this article is to analyze the influence of the diversity of information and the use of Web 2.0 applications on the web positioning of online business information providers. A total of 203 online business information provider websites were selected using three search engines (Google, Yahoo and Bing). This information was encoded to develop two logistic regression models. The results suggest that the knowledge offered and the resources used to transfer this knowledge play important roles in the web positioning of online business information providers. This study found that entrepreneurs mainly seek technological knowledge, and to acquire it, they use various Web 2.0 applications that do not necessarily include social networks. This article presents a novel proposal to analyze how knowledge diversity and Web 2.0 applications influence the web rankings of websites that offer information and knowledge for established or new, small and medium enterprises.

Knowledge management (KM) is a field of research that has gained wide acceptance in the scientific community and management literature. This article presents a bibliometric overview of the academic research on KM in the business and management areas. Various bibliometric methods are used to perform this overview, including performance analysis and science mapping of the KM field. The performance analysis uses a series of bibliometric indicators, such as the h-index, productivity and citations. In addition, the VOSviewer software is used to map the bibliographic material. Science mapping uses co-citations and the concurrency of keywords. References were obtained from the Web of Science database. We identified and classified the most relevant research in the field according to journals, articles, authors, institutions and countries. The results show that research in this field has increased significantly in the last ten years and that the USA is the most influential country in all aspects in this field. It is important to consider, however, that science continues to advance in this and in all fields and that data rapidly change over time. Therefore, this paper fulfills an informational role that shows that most of the fundamental research of KM is in business and management areas.

Information and communication technologies (ICT) has the ability to create value by enabling other frm capabilities. Based on the ICT-enabled capabilities perspective, this study explores the direct and indirect efects between lower- and higher-order capabilities, such as ICT, knowledge management capability (KM) and product innovation fexibility (PIF), on the performance of Ibero-American small- and medium-sized enterprises (SMEs). This paper uses second-order structural equation models to test the research hypotheses with a sample of 130 Ibero-American SMEs. The results contribute to flling the gap in the SME-focused literature on empirical studies examining ICT-enabled capabilities and frm performance. The results show an enabling efect of ICT on higher-order capabilities, such as KM and PIF, which, by acting as mediating variables, create value and improve performance through innovation in frms.