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Ph.D. Retamal-Ferrada, Lorena
Research Outputs
The SDGs in sustainability reports among companies in Ecuador, Colombia, and Chile
2023, Ph.D. Retamal-Ferrada, Lorena, Vega, Melita, Orozco-Toro, Jaime, Ćvila, Caroline
The Sustainable Development Goals (SDGs) linked to the 2030 Agenda have been widely accepted by public and private companies, with many choosing to incorporate them within the framework of their social responsibility initiatives. This research article aims to find out how the SDGs are reflected in corporate sustainability reports and in which business activities they stand out the most. To this end, using a sequential explanatory methodology, the authors analyzed 12 sustainability reports issued in 2021 by large companies in Colombia, Chile, and Ecuador to verify their alignment with the SDGs. The reports showed evidence of a diverse range of programs associated with at least three SDGs, thus highlighting the importance of fulfilling not only the needs based on each companyās field of expertise but also those of its audiences and the community in general. The most prevalent SDGs were ādecent work and economic growthā (SDG 8) and āgender equalityā (SDG 5), followed by āresponsible consumption and productionā (SDG 12). This paper contributes to a growing interest among academia in the research on sustainability communication evidenced in annual reports.
Communicating for the common good. The strategic approach of communications for sustainability in Ecuador, Colombia, and Chile
2023, Ph.D. Retamal-Ferrada, Lorena, Orozco Toro, Jaime Alberto, Vega, Melita, Ćvila, Caroline, DurĆ”n, Ana
This study aimed to describe and analyze social responsibility communications management at large companies in Ecuador, Colombia, and Chile and contribute empirical observations to understand sustainability management in Latin America better. The study followed a quantitative approach and conducted a survey based on the Communications and Sustainability Convergence Model. The survey was administered to 96 executives in the three countries, who were asked to rate their practices in these two dimensions. Notwithstanding the limitations associated with survey respondents self-evaluating their practices, we found that most of the companies surveyed categorize their communications and sustainability management as more strategic than tactical and that their practices fit within a scenario known as the Common Good, which aims at creating a triple social, economic and environmental value. However, conceptual differences emerge when understanding sustainability and where it should be focused within the organization. Further research is recommended to help achieve a consensus on the concept of sustainability and how it can be implemented through communications initiatives that benefit both organizations and the communities in which they operate.
Calidad periodĆstica y crisis socioambientales: El caso de agrosuper en Freirina (Chile)
2017, Ph.D. Retamal-Ferrada, Lorena, MartĆnez-Vallvey, Fernando, Urchaga-Litago, JosĆ©
Los conflictos socioambientales generan disputas entre actores sociales, los cuales expresan posiciones diferentes con respecto a un tema, que vulnera los derechos humanos o que provoca grave impacto ambiental. Al mismo tiempo, los conflictos socioambientales suelen alcanzar a la opiniĆ³n pĆŗblica. El objetivo de este estudio es identificar el uso de fuentes utilizadas por los medios chilenos durante la cobertura informativa de la crisis que afectĆ³ a Agrosuper y a los habitantes de Freirina (Chile), por la contaminaciĆ³n que generĆ³ la actividad productiva de la empresa (2012). MetodologĆa. Para este estudio se utilizĆ³ el anĆ”lisis de contenido de 9 medios nacionales y regionales (prensa, portal de noticias, sitio web de radios y noticieros televisivos). El periodo de estudio correspondiĆ³ a mayo y diciembre de 2012. Se analizaron 302 noticias. Los resultados muestran una notoria debilidad en el nĆŗmero y tipo de fuentes utilizadas. Habitualmente, los medios chilenos solo utilizan una fuente, por lo que la mayorĆa no hay contraste de fuentes (55,3%). Las fuentes mĆ”s utilizadas son las institucionales (67%).
Link between social responsibility and communications in Latin American countries. Study of companies in Ecuador, Colombia and Chile
2021, Ph.D. Retamal-Ferrada, Lorena, DurĆ”n-GonzĆ”lez, Ana, Vega, Melita, Orozco-Toro, Jaime, Ćvila, Caroline
La vinculaciĆ³n y coherencia entre los procesos de responsabilidad social y las prĆ”cticas de comunicaciĆ³n son elementos primordiales en las organizaciones; sin embargo, frecuentemente se minimiza su importancia en perjuicio de la organizaciĆ³n y la sociedad. El objetivo de este artĆculo es analizar esta relaciĆ³n, desde la teorĆa, y en forma empĆrica, a partir de un instrumento cuantitativo aplicado a 96 organizaciones grandes y de distintos sectores econĆ³micos de tres paĆses latinoamericanos: Ecuador, Colombia y Chile. Para realizar este anĆ”lisis los autores/as se basan en los cuatro escenarios de comunicaciĆ³n y sostenibilidad propuestos por DurĆ”n, Mosquera y Vega (2017), los cuales varĆan segĆŗn la relaciĆ³n existente entre la RS y la comunicaciĆ³n que se produce en cada organizaciĆ³n y pueden ser: convergencia total o dominante, y divergencia concentrada o esparcida. A partir del anĆ”lisis de los resultados, se encuentran que hay empresas en todos ellos; sin embargo, es mĆ”s frecuente que se presenten escenarios de divergencia en las empresas estudiadas. Esta circunstancia, de acuerdo con la teorĆa, permite interpretar que, dependiendo del escenario, tanto la comunicaciĆ³n como la RS pueden actuar como limitantes o promotores de un contexto mĆ”s evolucionado. Finalmente se sugieren polĆticas transformadoras a partir del compromiso social de las organizaciones.